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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Perform routine workplace duties following simple written notices
   • Read and interpret written workplace notices
   • Follow routine written instructions or procedures in sequence
   • Seek clarification when any instruction or procedure is not understood
2. Interpret written material
   • Locate specific information relevant to work purpose
   • Interpret key written information relevant to work purpose
3. Follow simple spoken messages
   • Listen to and interpret spoken information
   • Follow instructions or procedures in appropriate sequence for task and according to information received
   • Seek clarification when instruction or procedure is not understood
4. Participate in team discussion
   • Attend team meetings according to scheduled time
   • Express own opinions clearly and listen to those of others without interruption
   • Conduct discussion with others in a courteous manner appropriate to audience and cultural background
   • Ask and respond to questions about simple routine workplace procedures and matters concerning conditions of employment
5. Complete work related documents
   • Complete forms relating to conditions of employment accurately and legibly
   • Complete forms documenting routine tasks accurately and legibly
6. Estimate, calculate and record routine workplace measures
   • Make estimates of routine workplace measures
   • Calculate routine workplace measures using basic arithmetic processes
   • Record workplace data on workplace forms and documents
   • Identify and rectify errors in recording information on forms and documents